TERMS AND CONDITIONS
Ellison Travel & Tours Payment policy: outlined above. Please note that you can redeem points on your RBC Visa Card for Carlson Wagonlit Gift Certificates that can be used to pay for this tour (except your first deposit). Visit www.rbcrewards.com. Click Redeeming Points on the left side menu, Click Gift Certificates/Cards and you will have the option to redeem online or by phone or fax.
Price Guarantee: The tour cost is based on the current exchange rate when the first deposit is received in our office. Should the exchange rate fluctuate before the first per person payment is paid, adjustments to the tour cost will be made accordingly. Please note once the first per person payment is paid, the contract tour cost is guaranteed. Prices are subject to change for matters over which Ellison Travel & Tours has no control, such as fuel surcharges, government taxes, airline schedule changes or cancellations which are imposed by one of our suppliers.
Changes to the Tour: The tour cost is based on the prices, products and services in effect on the date of the current contract. You will be notified if increases are imposed by airlines, suppliers or governments and these will be reflected on the final invoice. Should the number of participants change, it may be necessary to revise components of the tour or adjust the cost to cover these differences. Ellison Travel & Tours reserves the right to change the tour manager or alter the itinerary as required for the comfort, convenience and safety of the participants and for the proper management of the tour.
Cancellation Penalties: All payments are 100% non-refundable.
Insurance: Ellison Travel & Tours strongly recommends the purchase of Trip Cancellation and Interruption Insurance, and Comprehensive Assistance, Health Coverage, Individual Accident Coverage, and Baggage and Personal Effects Insurance. Details are available from your group planner.
Responsibility: Many people and companies are involved in the planning of your tour. We do not own or operate the hotels or transport services. These are provided by independent contractors, therefore, we cannot accept and we expressly exclude, all and any liability for the actions and omissions of those involved in your tour arrangements over whom we have no control or employment. We will, however, give assistance in good faith to resolve any such disputes you may have. In return, you agree that Ellison Travel & Tours will have no liability for inconvenience, injury, delay, airline schedule changes or cancellation due to war, riot, terrorist activity, natural disaster, sickness, weather conditions, airport regulations or other circumstances considered Acts of God. The tour organizer reserves the right to make any changes before or during the tour for the comfort and enjoyment of the passengers and it is agreed and understood that any increase in costs occasioned by such change shall be paid by the passengers or any decrease in costs occasioned by the change shall be refunded to the passenger.
Permission to Use Digital Images: Ellison Travel & Tours’ reserves the right to use all photographs, video or other digital transmissions for promotional material. These include those provided to us by the group leader or other members of the group participating in one of our tours.
Proof of Citizenship: Canadian Citizens are asked to carry a passport for tours to the United States. For international travel a valid passport is required. Citizens of other countries or landed immigrants should check with their tour planner for requirements for travel outside Canada. Passengers must have valid passports for travel abroad and visas for some countries. Ellison Travel & Tours does not accept responsibility for passengers who do not meet correct visa and passport requirements. Entry to another country may be refused even if the required information and travel documents are complete.
Air Deviations: When permitted by the airline, Ellison Travel & Tours is pleased to offer opportunities for travellers to return later from group departure city. An administration charge plus any difference in airfare apply. In the interest of the group planning process, all deviation requests must be completed no later than 90 days prior to departure date. Each airline will only allow a certain percentage of group travellers to deviate from the group so when available these will be on a first come, first served basis. Contact your group planner at Ellison Tours for further details.